Who we are
Orbo Browser (the “App”) and the site at orbobrowser.app (the “Site”) are operated by Placeholder LLC (“Placeholder”, “we”, “us”). Placeholder is the controller for the limited personal data described below. Words that are capitalized here and also defined in the Terms have the same meaning.
By using the App or the Site you acknowledge this policy. If you do not agree with it, do not use the App or the Site.
What this policy covers
It covers the App and the Site. It does not cover pages you open inside Orbo, ads or content those pages run, or companies that merely mention Orbo. Those parties have their own practices.
What we do not keep
- You do not need an account, and we do not ask for an email address unless you write to support.
- We do not keep a log of your IP address, and VPN servers do not store access logs.
- We do not record the addresses of pages you visit, and we cannot see your cookies, saved passwords, or downloaded files.
- We do not sell personal data, and we do not use it for advertising profiles.
- Queries sent for a summary are not tied to a named person and are not used to train models.
What may be processed
The App can be downloaded and used without you handing us a profile. Like most software, a device may send ordinary technical details so a request can be answered: browser or app type, language, the time of a request, and a coarse view of the referring page on the Site. We may look at that in aggregate to see which parts of the product people use. It is not a file about you.
If you join a survey, that is optional. If you contact support, we may ask for what we need to answer: the operating system, the app version, and a description of the problem. You choose what to send. A processor who helps us answer mail may see that message only to do that work, under a duty of confidence.
A connection can involve an IP address for the moment the request is served, so we can return a page, resist automated abuse, and check that the call is not a bot. We do not store that address against your searches or the sites you open. Where an address is retained in a technical log at all, it is shortened so the last segment is dropped.
The private route
The VPN exists to protect the connection. We do not collect browsing activity, traffic contents, or a history of connections through it. Nothing gathered for the VPN is sold, used to profile you, or handed to a third party for its own marketing.
A non-personal device identifier may be used only to bring the tunnel up and to confirm the status of the app. It is not a name and cannot single you out as a person. Infrastructure partners that carry the tunnel act on our instructions and may not use the traffic for themselves. No VPN data is sold or used to build an advertising profile.
Why we process anything at all
When you write to us, we use what you send to reply. Technical signals are used to run the App and the Site, to spot faults, and to understand usage in aggregate. We may also tell you about a change to Orbo if you asked us to, and you can tell us to stop.
The legal grounds are typically one or more of these: a legitimate interest in running a private browser that is not overridden by your rights; your consent, which you may withdraw; steps needed to answer a request you made; or a legal duty.
People who help us
We may hire providers for support mail or for hosting. They process data only on written instructions, keep it confidential, secure it, and delete or return it when the work ends. They may not appoint another processor without our approval, and they must help us respond to rights requests. Access is limited to people who need it for that job.
A provider may sit outside your country. When that happens we use a lawful transfer tool, such as standard contractual clauses, so the protection travels with the data. Because Orbo is offered in more than one region, a connection may land on a nearby server, and staff in more than one country may need access to keep the service running.
How long we hold it
We keep personal data only while a purpose still needs it, while the law says we must, or while we need it to protect a legal claim. Processing stops when the purpose is finished, when you validly ask for deletion, or when a legal order requires deletion. We then delete it, unless a law tells us to hold a copy. If you stop using the App we may not be able to see that it was removed from a phone. After a long quiet period we may delete support material you sent us.
Sharing
We disclose information only in narrow cases: to comply with a lawful order or to defend a legal right; to investigate fraud or to protect people where we reasonably believe disclosure is necessary; as part of a merger, sale, or similar transaction, under confidentiality; or as aggregated figures that do not identify anyone. Where the law allows, we may tell you about a request. We are not always allowed to.
Your rights
Depending on where you live, you can ask us to confirm whether we process personal data about you, to provide a copy, to correct it, to delete it, to restrict it, or to give it to you in a portable form. You can withdraw consent where consent was the ground, and you can object to processing based on legitimate interests. Send the request to [email protected]. We may need to confirm it is you before we act. Extra details you send for that check are kept only as long as the request and any legal retention period require, then deleted.
We will meet a request unless a law or a contract means we must keep something. We cannot always tell, from the App alone, that you have uninstalled it.
Children
Orbo is not for anyone under 18. We do not knowingly collect personal information from children. If we learn that we have, we will delete it.
California residents
If the California Consumer Privacy Act applies to you, you may ask for the categories and specific pieces of personal information we hold, ask us to delete it, and use an agent with proper authority. We do not sell personal information. We will not discriminate against you for exercising these rights, except as that law itself allows.
Security
We use technical and organizational measures suited to the risk, in line with Article 32 of the GDPR where it applies. Access is limited and staff are bound to confidentiality. No transmission or storage is perfectly safe, so we cannot promise absolute security.
Changes
We may update this policy. The new version will be posted on this Site with a new date. If you keep using Orbo after that, you are expected to read the current text. If you disagree with an update, stop using the App and the Site.
Contact
Questions about this policy go to Placeholder LLC at [email protected].